Back pain is caused by conditions such as intervertebral disc disorders or ankylosing spondylitis not only degrades the quality of employees' lives -- it has business costs for employers and the economy at-large. Findings from IBIs series on the health and productivity impact of chronic conditions provide a scalable benchmark of what back pain and osteoarthritis costs employers and shows what they stand to gain from helping employees prevent, treat, and manage this condition. This executive summary provides an overview of those findings.